RETURN & EXCHANGE POLICY

RETURN AND EXCHANGE POLICY.

We do not offer any exchanges, cancellations, refunds, or returns. We are not responsible for any lost, stolen, or damaged items once they leave our facility.  If you received anything damaged or unusable, please reach out to us via email to resolve the matter before disputing an order. Let us make it right. If we do not receive an email within 24 hours of the delivery stamp, we have deem the merchandise as successful delivered and usable.

Once your order is placed, you have 10 minutes to cancel your order. After 10 minutes, your order is being processed and getting prepared to be shipped. WE DO NOT CORRECT SHIPPING ADDRESSES, PLEASE CONTACT THE SHIPPING CARRIER, ONCE TRACKING NUMBER IS SENT.

Due to COVID-19 outbreak in 2020, nothing can be exchanged or returned.  If you have any questions or concerns, please email us at support@tresbellakreations.com